/ contact / Baldwin, NY
tamarack & twine
Pick up the phone, type the brief, or just say hello. Your launch gets a real reply the same weekday.
/ the project brief
tell us what you’re launching. we’ll line up the light.
Three lines is plenty. The more you give us, the faster you get a slot and a packing list back.
the product
Serum, balm, cleanser, mask — and how many hero units you’re sending.
the package
First Light from $385, Texture Lab $1,385, Motion Kit $1,740, Full Launch $3,260.
the date
When you want images live. First proofs land 5 business days after samples arrive.
/ studio hours + shipping door
we’re on the phone weekdays. the box can land anytime.
/ call + receiving
| Monday | 10am–7pm |
|---|---|
| Tuesday | 10am–7pm |
| Wednesday | 10am–7pm |
| Thursday | 10am–7pm |
| Friday | 10am–7pm |
| Weekend | Packages in transit only |
Messages sent after hours get answered first thing the next weekday morning.
ring the studio/ ship the box to
Tamarack & Twine3121 Grand Ave
Baldwin, NY 11510
Label the outside with your brand name and we’ll match it to your project the day it arrives.
trace the route to our door/ quick answers
what you’ll hear back, and how soon.
how fast do you reply?
The same weekday. Write before 7pm and a slot and packing list come back to you, not a form letter.
do i need to visit baldwin?
Never. You mail samples, join a live call to direct the shoot, and download final files.
what does it cost?
One price per package, from $385 for a single product. Add-ons like a 3-day rush on proofs are +$190.
how do i hold my slot?
Half the package price reserves your date. The balance is invoiced when your final files are ready.
/ ready when you are